Telecom Namibia Reports Intermittent Fixed Voice Service Disruption in Rehoboth

Telecom Namibia Reports Intermittent Fixed Voice Service Disruption in Rehoboth. Telecom Namibia has notified customers in Rehoboth of an intermittent disruption affecting fixed voice services in the area. The service interruption is impacting some customers’ ability to make and receive calls.

In a notice issued to customers, Telecom Namibia stated that the disruption is the result of a technical fault. The company indicated that its technical teams are actively investigating the cause of the problem and are working to stabilise and fully restore the affected services.

The telecommunications provider acknowledged the inconvenience caused by the service interruption and appealed to customers for patience while restoration efforts continue. No specific timeframe for full service recovery was provided in the notice.

Telecom Namibia encouraged affected customers to seek assistance or request updates through its Customer Contact Centre. Customers can contact the centre by dialling 11000 or by sending a WhatsApp message to 085 211 1111.

The fixed voice service disruption affects customers who rely on landline communication for personal and business use. Telecom Namibia did not provide further details on the extent of the outage or the number of customers impacted.

In its communication, the company reiterated its commitment to resolving the issue as a priority and restoring normal service as soon as possible. Customers were advised to remain in contact with the Customer Contact Centre for the latest information regarding the situation.

Telecom Namibia concluded the notice by apologising for any inconvenience caused and thanking customers for their understanding during the disruption.

The company has not announced whether updates will be issued through additional channels, but customers have been encouraged to use the provided contact options for direct assistance and information.

The situation remains under investigation, with restoration efforts ongoing as technical teams continue to address the fault affecting fixed voice services in Rehoboth.