Standard Bank Namibia Announces Permanent Closure of Smart Branch at Pick n Pay Wernhill. Standard Bank Namibia has announced the permanent closure of its Smart Branch at Pick n Pay Wernhill, effective March 1, 2025. The closure marks a shift in the bank’s strategy towards digital banking solutions and alternative service points.
In a statement to clients, Standard Bank Namibia reassured customers that they would still have access to various digital banking platforms, including Internet Banking, the Mobile App, PayPulse, Cellphone Banking, and Blue Voucher services. Clients who require in-person assistance are encouraged to visit their nearest branch for their banking needs.
To support customers during this transition, the bank has provided contact details for assistance. Clients can reach the Windhoek Branch at 061 294 4202 or the Customer Contact Centre at 061 294 2136, with a toll-free option available at 92860.
While the closure may be an adjustment for some clients, Standard Bank Namibia remains committed to delivering accessible and efficient banking services through its digital platforms and physical branches. The move aligns with a broader industry trend of shifting towards online and mobile banking, offering customers convenience and flexibility in managing their finances.
Customers are encouraged to familiarize themselves with the bank’s digital services ahead of the branch’s closure to ensure a seamless transition. Standard Bank Namibia expressed appreciation for its clients’ continued support and understanding as it adapts to changing banking needs.